SERVICES
All Hardware Products, unless specified to be otherwise, carry the standard warranty of 1-year on parts and 90-days in labor.
Within 30 days of purchase, you are eligible for refund, or replacement of your product subject to 15% restocking fee. For returning or replacing a defective product, there will be no restocking fee and you will be issued a call tag for free return shipping.
After 30 days, your purchase will be serviced free of charge if it is under warranty. The inbound shipping will be paid by you, and the outbound shipping will be paid by CAVS.After the warranty period, all services will be charged according to then service pricing. The inbound and outbound shipping will be the responsibility of the customers.
For service under warranty or out of warranty, please contact us at Service@cinet.com.
All Software Products, upon your purchase, are non-refundable. Please try the free demo versions available at their respective web pages before your purchase.
Within 30 days of purchase, you are eligible to upgrade your purchase to a higher version or multi PC licenses with a payment of price difference.
To contact us, please email to Service@cinet.com.
If you do not see a topic of your interest, please email us at Techsupport@cinet.com.
Email Support is available for all. Please write to us your questions at: